All refunds are given in the form of store credit that never expires.
All returns and exchanges come with a flat $5 shipping fee. If you prefer to ship back using your own shipping method, please email us at sales@theprettypumpkin.com for mailing instructions.
Buyer is responsible for return shipping label and costs. Original shipping and handling costs are non-refundable.
Items must be in original condition with tags still attached and are subject to inspection.
Returns must be initiated within 14 days of the order delivery date.
Items purchased on sale are final sale.
We cannot accept exchanges or returns on hair accessories, headbands and hats due to hygiene reasons. These items are final sale.
Exchanges will be issued store credit once the return is received that the buyer will use to re-purchase item/s.
